Returns & Exchanges
At Chris Heria, we are committed to your fitness journey and offer a 30-day return policy for any unused, unwashed gear in its original packaging. We want to ensure you have the best tools for your training, so exchanges for different sizes are always prioritized.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original condition and include the provided packing slip to ensure fast processing at our warehouse.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the gear for quality assurance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
