Frequently Asked Questions

Everything you need to know about your Heria training gear and apparel.

When will my order ship?

Most orders are processed and shipped within 1-3 business days. Once your package is on its way, you will receive a tracking number via email to monitor its progress.

Do you offer international shipping?

Yes, we ship Heria products worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.

What is your return policy?

We accept returns on unworn and unwashed apparel within 30 days of delivery. Please note that for hygiene reasons, certain fitness equipment and accessories may be final sale.

How should I care for my Heria apparel?

To maintain the quality of the fabric and prints, we recommend machine washing cold with like colors and hanging to dry. Avoid using bleach or ironing directly on graphics.

How do I know which size to order?

Each product page features a detailed size guide. Our apparel is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.